Frequently Asked Questions

Thank you for visiting SkyHighWaterSlides.com; your best choice for inflatable fun. Below you will find a list of common questions and answers related to our products, services, and policies. If you don't find what you're looking for here, please call us at (321) 427-7470 and we will be happy to assist you.
 
We clean and sanitize all of our units on delivery with a product called odoban. This product is selected because it is a sanitizer, fungicidal, bactericidal, virucidal, and mildewstat. Health and safety of our customers, their families, and our employees is extremely important to us. You will not find dirty jumpers with us!

Attached is a link so you can see the label of the product we use and all the amazing things it does:
https://odoban.com/product/multipurpose-concentrate/
Yes, all orders require a $50 Credit Card deposit. Deposits and any advance payments are fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental date any advance payment will be afforded to the customer but you will be given a rain check on the deposit portion that is good for 1 year.
Yes, we are fully insured to deliver and setup at all city and county parks. It is the customer's responsibility to reserve the pavilion and to let us know on booking if there is any paperwork the park is requiring. Most times we are already on file. Rarely, certain parks need additional information or special wording which will require a few days notice for us to talk to our insurance company.

The electricity requirements are listed in the description of each inflatable. Each blower will need a separate circuit (dedicated breaker). Some pavilions will have only one, but the inflatable requires two or more. This would require a purchase of a generator rental. It is the customers responsibility to ask the park if the pavilion will have enough power and make sure it has a proper water source.
If you have any other questions, please feel free to call us any time at: (321) 427-7470